We offer 60 days warranty for devices upon receipt of the parcel (Physical damage or incorrect use excluded)
1. Supporting return for refundment or replacement within 15 days of the parcel delivery date.
2. Supporting free repairment within 16-60 days of the parcel delivery date, but expensive parts replacement will be charged accordingly.
Who pays the return shipping cost for the warranty?
1. Within 15 days of receiving the package, we pay shipping costs back and forth if you send products back for refund or repair.
2. Within 16-60 days after receiving the package, customers pay shipping costs back and forth if you send products back to repair.
Grade Definition
A+ grade
Appearance: Flawless at first glance
Screen: Very few, if any, faint scratches only visible upon close inspection or viewing/rotating under light
Housing/bezel: Very few, if any, minor blemishes only visible upon close inspection
A grade
Appearance: Excellent
Screen: Few, faint small scratches, only visible upon close inspection or viewing/rotating under light
Housing/bezel: Few, faint small blemishes only visible upon close inspection
AB grade
Appearance: Lightly used
Screen: Few to several faint small scratches, only visible upon close inspection or viewing/rotating under light
Housing/bezel: Several blemishes (scratches, scuffs), visible upon quick inspection
Compared to the A grade, the screen might show slightly more signs of use, and the housing will show more signs of use.
BC grade
Appearance: Used
Screen: Numerous faint and a few more pronounced scratches visible upon quick inspection
Housing/bezel: Several blemishes (scratches, scuffs) visible upon quick inspection
The screens on the BC grade will show more signs of use compared to the AB grade.
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